The County of Volusia is seeking a Lieutenant Paramedic for the Emergency Medical Services Division. This position is located in Holly Hill, Florida, and will be responsible for performing assessment and treatment consistent with the United States Department of Transportation National Standard Curriculum for Emergency Medical Technician – Basic and Emergency Medical Technician – Paramedic pursuant to and in accordance with standing orders promulgated by the Emergency Medical Services (EMS) Medical Director/designee.
The candidate will be assigned to one of the areas listed below, with the primary area of assignment being Clinical Services Quality Assurance. The selected candidate must also be able to rotate between any of the below areas as needed.
Clinical Services Quality Assurance - completes statistical analysis and quality management for all field operations personnel. May also act as the designee for the Clinical Services Manager.
Shift Operations - coordinates the overall activity of the shift, makes necessary adjustments and takes corrective action as needed. Monitors radio traffic and directly addresses poor procedures, improper phraseology, undesired attitudes, and uncooperative dispositions.
System Status Control - coordinates the overall daily utilization of ambulance unit hours. Monitors field personnel and the Sheriff's Office Communication Center's compliance with the System Status Plan and its objectives.
Clinical Services Training - implements and presents training to all field operations personnel. May also act as the designee for the Clinical Services Manager..
Some of our Great Benefits include:
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
If assigned to Clinical Services Quality Assurance the following illustrative duties also apply:
- Performs assessment and treatment consistent with the United States Department of Transportation National Standard Curriculum for Emergency Medical Technician – Basic and Emergency Medical Technician – Paramedic pursuant to and in accordance with standing orders promulgated by the Emergency Medical Services Medical Director or his or her designee.
- Maintains professional working relationship with personnel, outside agencies, and the public.
- Maintains professional working relationship, disposition, and confidentiality with outside agencies and the public; maintains professional appearance.
- May be assigned to other county locations based upon operational needs.
- Attends work on a regular and consistent basis.
- Must adhere to Federal, State, County and Local ordinances.
- Responds to emergency situations.
- Available for 'On Call' status as assigned.
- Performs other duties as assigned.
- Administers and maintains demographics for the electronic patient care reporting software.
- Manages data and generates reports for the State of Florida, Volusia County Medical Director and Clinical Services Manager.
- Provides case reviews as needed. Ensures compliance with transport billing and general report writing rules and regulations.
- Maintains Quality Assurance and compliance databases and files.
- Administers changes to the electronic patient care report software suite.
If assigned to Shift Operations the following illustrative duties also apply:
- Observes the overall activity of the shift and makes adjustments as necessary to maintain an efficient, safe, and well organized outcome; directs employees in a consistent and supportive manner as outlined in standard operating procedures and taking appropriate action for correction and compliance when necessary.
- Monitors radio traffic and directly addresses poor procedures, improper phraseology, undesired attitudes, and uncooperative dispositions.
- Recognizes stressful situations and intervenes appropriately using sound and reasonable judgment.
- Promptly and carefully assesses accidents/incidents involving personnel and vehicles making reports to the proper authorities as necessary.
If assigned to System Status Control, the following illustrative duties also apply:
- Monitors field personnel and the Sheriff's Office Communication Center's compliance with the System Status Plan and its objectives and the daily utilization of unit hours; analyzes statistical data to maintain the System Status Plan.
- Provides courteous and timely response in all areas of operations; maintains satisfactory levels of service.
If assigned to Clinical Services, the following illustrative duties also apply:
- Maintains positive work ethic; demonstrates patience and tact when dealing with the public, patients, family, and allied health personnel; recognizes stressful situations and intervenes appropriately using sound and reasonable judgment.
- Maintains professional working relationship, disposition, and confidentiality with agency personnel and outside agencies; maintains professional appearance.
- Has a thorough working knowledge of all established standards of operation, protocols, and pertinent HRS requirements and their applicability.
- Promptly processes inquiries and/or complaints and forwards to appropriate authorities.
- Assists in maintaining policies, procedures, equipment, and levels of service; makes reasonable effort to improve existing work environments, safety, and comfort.
Position is "Open Continuous" but subject to close without notice"
Associate's degree and at least three (3) years of experience as a transport paramedic for a 9-1-1 based EMS system. Equivalent experience as a transport paramedic for a 9-1-1 based EMS system may be substituted for the degree only. The preferred candidate in addition to meeting the minimum qualifications will have at least two (2) years functioning as a Field Training Officer for Volusia County EMS or; have a minimum of two (2) years' experience performing Quality Assurance (QA) reviews in a supervisory capacity that involved direct interaction with EMS crews and the Medical Director in a comprehensive Continuous Quality Improvement (CQI) Program.
Must currently possess and maintain:
Must provide proof of completion (certificates) for the following Federal Emergency Management Agency (FEMA) training courses prior to hire:
- A valid class E Florida driver's license within thirty (30) days of appointment;
- A Florida paramedic certification within ninety (90) days of appointment;
- A certificate indicating completion of a sixteen (16) hour emergency vehicle operations course, or equivalent, which meets or exceeds the requirements of the State of Florida;
- A valid cardiopulmonary resuscitation credential (must include adult, child, and infant) as permitted by the Florida Department of Health;
- A valid advanced cardiac life support (ACLS) credential as permitted by the Florida Department of Health;
- An AHA Basic Trauma Life Support Prehospital Trauma Life Support (BTLS/PHTLS) card;
- A Pediatric Education for Prehospital Providers (PEPP) or Pediatric Advanced Life Support (PALS) certification;
- Approval by the Emergency Medical Services Medical Director to practice as an Emergency Medical Technician-Paramedic (EMT-P) within six (6) months of appointment.
IS-100.c – Introduction to the Incident Command System, ICS 100
IS-200.c – Basic Incident Command System for Initial Response
IS-700.b – An Introduction to the National Incident Management System
These courses are available at no cost and can be completed through the following website: